Responsible Gaming
Our Commitment to Safe Gaming
At Royal Reels NZ, we believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties.
Age Verification
Royal Reels NZ is strictly for players aged 18 years and over. We verify the age of all players in accordance with New Zealand law. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, support is available:
- Gambling more than intended or spending more money than planned
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when trying to cut down
- Using gambling to escape problems or relieve stress
- Neglecting personal, work, or family responsibilities due to gambling
- Borrowing money to gamble
- Unsuccessful attempts to reduce or stop gambling
- Jeopardizing relationships, career, or educational opportunities
Self-Help Tools
Royal Reels NZ provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Restrict the amount you're willing to lose in a gaming session
- Session Time Limits: Set automatic reminders or session cut-offs
- Reality Checks: Receive periodic pop-up notifications during play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
Contact our support team to activate these tools: [email protected]
Support Organizations in New Zealand
If you or someone you care about needs help, these organisations offer free, confidential support:
New Zealand
- Gambling Helpline (Aotearoa)
Phone: 0800 654 655 (24/7, free and confidential)
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation (PGF)
Phone: 0800 664 262
Website: www.pgf.nz
Provides counselling, support services, and resources for problem gambling
International Support Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, help is available and seeking support is a sign of strength, not weakness.
Contact the Gambling Helpline (Aotearoa) today on 0800 654 655 for free, confidential support 24 hours a day, 7 days a week.
You can also speak with a counsellor at the Problem Gambling Foundation by calling 0800 664 262.
Additional Resources
For more information about responsible gaming practices, visit:
- Department of Internal Affairs (Gambling Commission) – www.dia.govt.nz
Last updated: 2026. Royal Reels NZ is committed to promoting safe and responsible gaming. If you have any concerns about your gambling, please reach out to one of the support organisations listed above.